Troubleshoot Canon Printer Error Code 5800

 Troubleshoot Canon Printer Error Code 5800

 

Canon Printer Error Code 5800 Troubleshooting Guide:

Canon Printer Error Code 5800 is a common issue that users may encounter while using a Canon printer. This error typically indicates a problem with the ink absorber pads inside the printer, which are responsible for absorbing excess ink during the printing and cleaning process. When these pads become saturated, the printer may display Error Code 5800 to alert you of the issue. Here's a step-by-step troubleshooting guide to help you resolve this error:

 

Step 1: Turn Off and Unplug the Printer

Power off the printer and disconnect it from the power source to ensure your safety during troubleshooting.

 

Step 2: Access the Ink Absorber Pads

Open the printer cover or access panel to gain access to the ink absorber pads. The location of the pads may vary depending on your printer model. Consult your printer's manual for guidance.

 

Step 3: Check and Clean the Ink Absorber Pads

1. Carefully inspect the ink absorber pads for any signs of saturation or ink buildup. If they appear excessively dirty or soaked, they may need cleaning or replacement.

2. Gently clean the pads using a lint-free cloth dampened with warm water. Avoid using excessive water, as it can damage the printer.

3. Allow the ink absorber pads to dry completely before reassembling the printer.

 

Step 4: Reset the Printer

While the printer is still unplugged, press and hold the power button for about 30 seconds. This helps discharge any residual power from the printer's internal components.

 

Step 5: Plug in and Power On the Printer

1. Plug the printer back into the power source and turn it on.

2. Check if the Error Code 5800 still appears. If it does, proceed to the next step.

 

Step 6: Perform a Hard Reset

1. Turn off the printer and disconnect it from the power source again.

2. Press and hold the "Stop" or "Cancel" button (the button with a triangle inside a circle) while simultaneously pressing and holding the power button.

3. Keep both buttons pressed for about 10 seconds and then release them.

4. Wait for the printer to initialize and display a message indicating that it is in maintenance mode.

 

Step 7: Run the Printer's Internal Diagnostics

1. Navigate through the printer's menu options to locate the maintenance or diagnostics menu.

2. Run any available diagnostic tests to identify and resolve potential issues with the printer's internal components.

 

Step 8: Contact Canon Support

1. If you've followed all the steps above and the Error Code 5800 persists, it's recommended to contact Canon's customer support or visit their official website for further assistance.

2. Provide them with the specific error code and the troubleshooting steps you've already taken.

Source: https://allprinters-customercare.com/canon-printer-error-code-5800/

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